NSM F&B RFP · BID BRIEFWorking view · 01 Oct 2026
Nuovo Stadio Milano · Food & Beverage operator RFP

What is being tendered?
F&B design now. Stadium operations later.

The Developer is seeking a partner to shape food-service spaces during design, then potentially operate concessions, premium hospitality and catering when the new stadium opens. This is a two-part procurement: a design-consultancy fee now, plus optional long-term operating proposals.

71,500planned stadium seats · RFP
4 scopesdesign + 3 operating services
Jul 2031indicative opening · Exhibit C
GA CONCESSIONSPREMIUM F&BDESIGN ADVICECATERINGONE VENUE · FOUR WORKSTREAMS · ONE OPERATING PLAN
Indicative service map — outlet locations and counts are not provided in the RFP.
REVISED BID DEADLINE: 23 OCTOBER 2026User-provided extension · exact submission time and formal addendum still need written confirmation
01 · THE SCOPE

Four services, in two phases

Design support starts after award. The three operating scopes are alternatives and start at stadium opening, not during construction.

In plain English

Help design the stadium’s F&B system now; propose how to run it when the venue opens.

RFP sequenceContract / selection → design consultation during pre-opening → operations from opening
NOW · design adviceBUILD / PREPAREJUL 2031* · operations start
*Exhibit C estimate; construction and opening dates are indicative.
SERVICE 01 · CORE CONSULTANCYRequired

Design consultation & approvals

When: immediately after selection, during venue design and pre-opening.

  • Create the F&B experience and refine kitchen, concession and premium layouts.
  • Specify F&B systems, equipment and technology; plan guest and staff flow.
  • Design for operational efficiency, durability, cost and applicable law.
  • Support local-authority approvals and coordinate with Client/design teams.
Bid response: proposed scope, phased fee, deliverables, review rounds and assumptions.
SERVICE 02 · OPERATIONS ALTERNATIVEOptional proposal

General-admission concessions

When: from stadium opening · high-volume service to general admission fans.

  • Traditional counters, grab-and-go, mobile pre-order/pick-up and possible frictionless retail.
  • Outlet mix and distribution, menus, staffing, replenishment and peak-period service.
  • Cashless POS, menu boards, stock/sales reporting and event-by-event controls.
  • RFP objective: average queue under 5 minutes for GA.
Bid response: operating plan, staffing, technology, menu approach and separate financial terms.
SERVICE 03 · OPERATIONS ALTERNATIVEOptional proposal

Premium & hospitality F&B

When: from stadium opening · service tailored to each hospitality tier.

  • Distinct menus and service formats for lounges, suites and premium seating.
  • Pre-ordering, table service or in-seat delivery; trained, knowledgeable teams.
  • Premium beverage range and event packages; align offer with club identity.
  • RFP objectives: 50%+ package renewal; 80%+ ultra-premium sell-out for matches by Year 2.
Bid response: tier-by-tier concepts, service standards, staffing and financial terms.
SERVICE 04 · OPERATIONS ALTERNATIVEOptional proposal

Teams, staff & event catering

When: from stadium opening · beyond spectator concessions.

  • Define catering for teams, venue staff, event personnel and other approved groups.
  • Plan menus, service areas, cover counts, call-off deadlines and event logistics.
  • Coordinate special events, third parties, delivery windows and access/security rules.
  • Agree minimums, late changes, cancellations and cost treatment.
Bid response: service matrix, event assumptions, notice periods and price basis.
DESIGNspace · equipment · approvals
→
MOBILIZEpeople · permits · systems
→
OPERATEevents · service · reporting
02 · WHAT THE CLIENT WANTS TO ACHIEVE

Targets stated in the RFP

These are the Developer’s stated objectives, not proven baselines or guaranteed results. The RFP gives no attendance forecast or outlet count.

<5 min

Average queue time for general admission.

FAN EXPERIENCE OBJECTIVE
<3 min

Average queue time for premium guests.

FAN EXPERIENCE OBJECTIVE
4.5 / 5

F&B fan satisfaction within two seasons.

RFP TARGET
50%+

Renewal rate for premium F&B packages.

RFP TARGET
80%+

Ultra-premium experiences sold out for matches by Year 2.

RFP TARGET
50%+

Ingredients sourced from Lombardy and nearby regions within 3 seasons.

RFP TARGET
−50%

Food waste reduction by Year 3.

RFP TARGET
30%+

Plant-based menu items at every outlet.

RFP TARGET
Day 1 · no single-use plastics

Reusable cups, compostable packaging and water-refill points are part of the stated sustainability ambition.

RFP TARGET · DELIVERY METHOD TO BE DESIGNED
No numeric spend target

The RFP says per-capita spend should surpass peer European stadiums but provides no actual value, traffic or guaranteed revenue.

COMMERCIAL INPUT GAP
Bid implication: show a measurement method for each target (baseline, data source, owner, reporting cadence), then price and contract against controllable assumptions. Do not turn aspirational targets into an unsupported guarantee.
03 · DATES & SEQUENCE

Procurement to opening

The gold date is the revised submission date you supplied. The other procurement dates are from the original RFP and need re-baselining after the extension.

RFP issued

RFP received; bid work begins.

Questions due

Original deadline; now passed.

Q&A addendum planned

Original RFP target date; verify issued addendum.

Bid submission

Revised date supplied by user; time + written confirmation open.

Interview & tasting

Original week of 19 Oct conflicts with extension; new date required.

Agreement target

Original RFP target for finalization; reconfirm.

Stadium opening

Indicative Exhibit C construction end/opening.

Critical: Request the formal deadline addendum and revised interview/award dates. Do not treat the original 19 October interview week as valid after moving submission to 23 October.

Separate project-design / construction baseline (Exhibit C · indicative)

Definitive designApr 2026 → Jan 2027
PFTEJun 2026 → May 2027 approval
Public works designDec 2026 → May 2027
Private works designDec 2026 → Oct 2027
ConstructionNov 2027 → Jul 2031
04 · WHAT THE BID MUST CONTAIN

Submission checklist & file plan

Exhibit A contains eight response sections. Keep the requested forms and exhibits intact, complete every applicable field, and reconcile all numbers across files.

Required response package

01 · Proposal FormComplete electronically; authorized signature; identify bidder/partners; acknowledge addenda. PDF
02 · Exhibit A responseBusiness, pricing, insurance, experience, approach, staffing, licenses/subcontractors, legal compliance. PDF
03 · Exhibit B scopeDefine included work, phases, deliverables, service alternatives, assumptions and exclusions. PDF
04 · Exhibit C scheduleBidder’s detailed, dependency-based schedule; include approvals and mobilization. PDF
05 · Exhibit D & ECurrent commitments + staffing plan, filled in the supplied workbook tabs. XLSX
06 · Exhibit F pricingDesign fee plus separately priced operating alternatives and financial terms (minimum 10-year proposal requested). PDF + model
07 · Insurance & evidenceSample COI, coverages/limits, company and financial information, references, CVs and permits/licenses. PDF
08 · Service Agreement redlineSpecific proposed changes in Track Changes; submit with bid, not later. DOCX

Missing from supplied archive: Exhibit G Information Pack is referenced by the RFP but was not in the files reviewed. Request it. Confirm file-naming, email/portal route, max size and exact 23 October cutoff with CAA ICON.

How to make the offer commercial-ready

1
Separate the four scopesOne clear design-consultancy price; three independently selectable operation alternatives.
2
Price known work by phaseNamed deliverables, included review rounds, staffing days and change-control rates.
3
Model operations transparentlyDownside / base / upside by service line: sales, COGS, labor, fees, capex and cashflow.
4
Show the asset and risk splitWho buys, owns, maintains and replaces POS, equipment, carts, menu boards and signage.
Term conflict—resolve before pricing: Exhibit B anticipates a 5-year partnership; Exhibit F requests financial terms for no less than 10 years. Submit comparable 5- and 10-year scenarios only if legally/commercially approved; state the assumption and ask the Client to clarify.
05 · DELIVERY OWNERSHIP & OPEN ITEMS

Who builds the bid—and what must be decided

Suggested split for Levy and Compass Group Italia. The legal bidding entity, prime/subcontract roles and authority to commit prices remain decisions for the bid leadership.

Work packageSuggested leadSubmission output
Bid control & complianceLevy · bid leadCompliance matrix; submission register; approvals and final QA.
Venue design & integrationLevy · design leadF&B design brief; flow, equipment and technology requirements; dependencies.
Italy operating modelCompass Group Italia · ops leadLocal labor, supplier, permits, licenses, training and event operating plans.
Commercial modelJoint · commercial/financeExhibit F; service-line scenarios; capex / ownership / risk assumptions.
Legal & complianceJoint · legal ownersAgreement redline; insurance, liability, IP, data, food safety and labor checks.
People & referencesItalia HR + Levy bid teamExhibit D/E; named CVs; commitments; comparable project references.
Get the missing factsExhibit G; latest plans; outlet count/capacity; event calendar; premium seats; attendance and spend assumptions; utilities and existing assets.
Get written clarifications23 October cutoff/timezone; addendum; interview date; 5 vs 10-year term; what “catering” includes; price/sponsorship controls.
Protect commercial viabilityWho funds equipment; who owns it at term end; opening delay and remobilization; guaranteed minimums; audit rights; termination/capex recovery.